Question 1

What is Mimi Dialogue Focus?

Accepted Answer

Mimi Dialogue Focus is an AI-powered solution that separates dialogue from background noise in media applications, improving dialogue clarity without compromising the overall audio experience.

Question 2

Are headphones required to take the hearing test in the Hearing Number App?

Accepted Answer

Yes, headphones are necessary for completing the hearing test. For the most accurate results, we recommend using the supported headphones. You may also use other headphones, but results may be less accurate.

Question 3

Are my results still accurate if I don't press the button immediately after hearing the beep?

Accepted Answer

Yes, your results will still be accurate. Our system accounts for the slight delays in interacting with your mobile device.

Question 4

How does Mimi Dialogue Focus work?

Accepted Answer

Mimi Dialogue Focus works by isolating the voice content into a separate audio stream, which is then mixed with the original signal. To enhance dialogue clarity, the voice stream is personalized based on your individual hearing profile.

Question 5

At what level can noise start to damage your hearing?

Accepted Answer

According to the Centers for Disease Control and Prevention (CDC), noise above 70 dB over a prolonged period may start to damage your hearing. Loud noise above 120 dB can cause immediate harm to your ears.

Question 6

Can I change or update my hearing profile after I have taken the first test on my headphones?

Accepted Answer

Yes, you can retake the hearing test in the headphone companion app at any time and update your profile as needed.

Question 7

Can I sync my test results to the Apple Health app?

Accepted Answer

Yes, you can sync your test results to the Apple Health app.

Question 8

Can I use Mimi's Hearing Test for medical diagnosis?

Accepted Answer

No, the Mimi Hearing Test is not intended for medical diagnosis. If you suspect a hearing problem, consult an audiologist or a healthcare professional.

Question 9

Can I use headphones that aren't supported?

Accepted Answer

Yes, but results may be less accurate. We're continuously working to add more supported headphones to the list.

Question 10

Can I use my Mimi account across multiple headphones?

Accepted Answer

Yes, you can log in with your Mimi account on any pair of Mimi-enabled headphones.

Question 11

Can I adjust or update my sound profile after the initial setup?

Accepted Answer

Yes, you can update your sound profile at any time. Simply retake the hearing test in the companion app, and the new profile will be applied to your headphones.

Question 12

Are there any alternative Android or desktop Mimi products I can try?

Accepted Answer

Hearing Number app: Developed in collaboration with the Johns Hopkins Bloomberg School of Public Health. Mimi Sound Personalization for Chrome: The Chrome extension is available for web-based audio experiences.

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